Terms of Service (Updated 27th June 2024)

Fees & Offers
Lesson fees will be quoted at the time of booking and may be increased at any time with a minimum of 1 month's notice. Fees must be paid by BACS payment, or card payment on booking of the lesson(s). Refunds of unused hours will be made within 5 working days of passing the driving test or if you change your mind and you give us enough notice to offer the slot to someone else. Intensive courses terms and conditions differ, and information for these are agreed upon booking.

Lesson Bookings
Make and conﬁrm all lessons with Time to Drive head office or your individual driving instructor. Where possible, try to give as much notice as possible of dates and times you would like. This will allow you to book your lessons at times that are convenient for you - remember 20 other pupils may also be trying to book lessons in the same week. Lessons will only be classed as booked once they have been confirmed either by your instructor or our head office.

Cancellations
You must give a minimum of 48 hours’ notice if you wish to cancel or change your lesson. Failure to do this will result in the full lesson fee being payable or hours lost if you have prepaid. If you consistently cancel without 48 hours notice you may be refunded and your slot be given to someone else.

Pick up & ﬁnish location for lessons
You should agree with your instructor where your lessons will start and ﬁnish when making any lesson booking. Changes to your pick up and ﬁnish location will only be considered if good notice is given. If you request a different meeting or ﬁnishing place to that already agreed, your lesson may be shortened to cover any additional traveling time to avoid disrupting other lessons and tests.

Test dates
To avoid disappointment and/or loss of money please ensure you agree dates and times with your driving instructor prior to booking your test. Ensure that you bring the required documentation to your test. This is your responsibility. Documents required are detailed on your booking confirmation.

Use of your instructors driving school car
Time to Drive reserves the absolute right to refuse, at any time, the use of their cars for any test/lessons:

If your driving is considered below the standard required for the test or it is considered you are not likely to reach the required standard in the time available.
If your driving standard has been adversely affected by the cancellation of lessons for whatever reason.
If you appear unwell or to be affected by the inﬂuence of alcohol or drugs including medically prescribed drugs.
If any fees remain unpaid.

Lesson and test bookings are accepted only on the express understanding that Time to Drive will not be liable for any costs, expenses, claims or losses caused or incurred following her refusal or inability to provide a car/ instructor for any reason or test, for the lack of availability of any vehicle/ instructor for a lesson or test or from a cancellation of any lesson or test how so ever caused or for whatever reason.